privacy policy

Twin Rivers Web Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website twinriverswebdesign.com or contact us about our services.

1. Information We Collect

Information You Provide

When you fill out our contact form, request a quote, or communicate with us, we may collect:

• Your name and business name
• Email address and phone number
• Information about your business and website needs
• Any other details you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or source
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver and manage your website services
• Send you updates about your project or subscription
• Improve our website and services
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party tools we use to operate our business (e.g., email platforms, payment processors, hosting providers). These parties are contractually obligated to keep your data secure.
• Legal requirements: If required by law, court order, or to protect the rights and safety of our business or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at hello@twinriverswebdesign.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: